FREQUENTLY ASKED QUESTIONS

Why Optimum Homes?

Our site allows you to search for homes for sale or rental, research them, and even find a seller in your area with that special home you're looking for.

What does our service cost?

Nothing! It's free for our users.

Do I have to register?

No. Registration isn't required to use our service.

Why would I want to register?

There are many benefits included with registration (which is free) to our Member Center.

We allow users to save Listings and easily retrieve them for future reference, save Searches and, with the click of a button, run saved searches; Create Alerts and automatically receive email notification for listings matching criteria you select Contests & Sweepstakes As a member, you're automatically entered for upcoming contests.

How do I register?

Click on the "Register Now" link in the Member Center (located to the right of the page). You'll be asked for your First and Last name, your zip code (this helps us to know what dealers/listings are closest to you), and email address. If you select "Send Alerts To This Email", you'll be able to create email alerts letting you know when we get a new car matching your criteria. Once you select a username and password (of at least 6 characters, letter and/or numbers please), click on "submit" and you're done!

What if I forget my password?

Can't remember your password? No problem. Click on the "Forgot Password" link on the Member Center and enter the email address you used to register with. We'll reset your password and email to that address.

Can I login with my optimum online account?

Yes. If you're already registered with Optimum Online, you can use your username/password to login to our service. As a matter of fact, you can also login to our channel and website using the same username. In other words, register once, and you're all set!

How do I search?

It's never been easier. Simply go to our home page, select For Sale or Rent under search listings and enter the zip where you're looking for a home.

What if I'm not sure where I want to live?

Not sure where you want to live? No problem! Go to "Neighborhoods" where you can get information on crime rates, schools and more in a particular area.

How do I save searches/listings?

To save your search, on top of the search results, enter a name for your search and click "Save".

To save your listing, from your search results, simply click on "Save" to save the listing. From the listing, you can name the listing and click "Save".

How do I access saved searches/listings?

Simply log into the Member Center and click on the appropriate tab (i.e., "Saved Searches", "Saved Listings").

What are the requirements for your site?

To browser our website, you'll need Internet Explorer 5.5 or higher and above with Windows Media Player 9 or higher to watch our videos.

What if I forgot my username or password?

Can't remember your username or password? No problem. Click the Forgot Password? link in the Sign In box and follow the instructions.

If you are a Cablevision subscriber, you will be directed to either a Forgot your Username? or Forgot your Password? form. For verification purposes, please be prepared to provide your username, contact information and account number.

All other users, please enter your email address and click submit. Your old password will be reset and a new temporary password will be sent to you.

Can I login with my Optimum Online username and password?

Yes. If you're registered with Optimum Online, you can use your username and password to login to Optimum Homes. No need to register again!

Can I login with my Cablevision Account Center or Optimum Voice usernames?

Yes. As a current Cablevision Optimum subscriber, you can use your username and password from either the Cablevision Account Center or your Optimum Voice account.

What does linking Optimum Online and Optimum Homes accounts mean?

When you link your Optimum Online and Optimum Homes accounts you will only need to use one username and password to access both web sites. You will be able to surf back and forth between sites without the need to log in and out.

Why is my username now my email address?

To make it easier for you to quickly login and access the great features of Optimum Homes, we made your username your email address. This makes it more convenient to remember your login information-allowing quicker access to all of Optimum Homes great member services.

How do I contact you?

Please refer to our "Contact Us" Page.